For
Community members to access
dedicated technical support by
DotFormatics Developer World's
support engineers, we offer
email Technical Support Incident
service.
Ideal for quick answers to
emerging issues within
development projects.
Technical Support response time
8 business hours.
Register as a DotFormatics
Developer World Community member
here
>>
Please note that the e-mail
support described here does not
cover all ready made designs and
purchased systems from out
source products and solutions.
When sending emails to
DotFormatics Developer Support,
please be sure that you include
the Contract number that is
registered for your account. The
number was provided when you
signed the contract.
To get a quick reply, please
include the following
information:
Your Contract Number.
Hosting Package type (Unix
or Microsoft).
Your ISP Provider (Wanadoo,
Cyberia, Orange ... etc).
Problem description,
including details on what
steps have been taken to
resolve the problem. Also
include information about
what steps to follow to
reproduce the problem.
For
Community members to access
dedicated technical support by
DotFormatics Developer World's
support engineers, we offer
email Technical Support Incident
service.
